One API to Rule Them All
Via one W2 contract and a single, simple API integration, our clients can access W2’s global data services to suit its business needs and sequence the data in a way that make it as cost effective as possible.
Platform
Maintaining our Start-Up DNA & Culture
Little did we know how much there was to gain from getting an updated perspective from the entire company at our recent Simplithon; especially given the informal way in which it was done. Capturing what problems, issues, and pains arise for others gave us a much better understanding of our entire company and the problems …
W2 holds its first Simplithon
The concept of a hackathon is simple – anyone can participate; developer, analyst, technical architect, project manager etc. Hackathons are about creating a new system / idea / solution in a clever and skilful way. It’s called hacking because you are, in fact, clearing as many obstacles as possible to allow teams to focus on …
A Better Way of Supporting our Customers
On Thursday 25th July, we are introducing a new support desk platform to further improve the way that our clients log and track support calls. This new web based system provides a ticket system for all communications to W2’s helpdesk, which can then be tracked and managed by our dedicated Support Team and the client …
W2 and Machine Learning
Identity document verification often forms an integral part of business critical processes like customer enrolment and new client registration. Other situations where certified identity is include KYC (Know Your Customer) checks within the regulatory & compliance guidelines set out in the Betting & Gaming sector. These ‘text rich’ documents are one of the richest sources …
Remediation – Alert Override feature added
We continually listen customer’s clients and acting on their feedback. This ensures that we are able to build better products and deliver better services. One of the most requested features is more help with the challenge of identifying and clearing obvious false positives within a Sanctions/PEP screening process. A ‘persistent need’ to research and resolve …
W2 launches enhanced SAVI dashboard
W2 recently celebrated the launch of its new dashboard. It went live for all existing customers and offers faster, better search functionality, more filters and supports all of W2’s services. It is a new release of W2’s SAVI™ product. SAVI™ v2.0, has been completely redesigned to make it easier to use and to introduce more …